Harshva Technologies Private Limited (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring transparency in how your personal data is collected, used, and safeguarded. This Privacy Policy outlines our practices across all digital touchpoints including our website, mobile applications, and any related services.
By accessing or using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of our services.
This policy applies to:
- Our website: https://harshvatechnologies.com
- All mobile applications published under our developer account
- Any associated tools, features, or customer support services
2. Information We Collect
We collect information in a way that ensures functionality, performance, and continuous improvement of our services while maintaining a minimal data collection approach.
a) Information You Provide
When you interact with us directly, we may collect personal information that you voluntarily provide. This typically occurs when you contact support, submit feedback, or engage with our services.
This may include:
- Your name
- Email address
- Contact details
- Messages, feedback, or queries
b) Automatically Collected Information
When you use our website or applications, certain technical and usage-related information is collected automatically. This helps us understand user behavior, improve performance, and ensure a smooth experience.
This may include:
- Device type, model, and operating system
- IP address and general location (non-precise)
- App version and interaction data
- Session duration and usage patterns
- Crash logs, diagnostics, and performance data
This data is generally aggregated and non-identifiable.
c) Permissions & Media Access (If Applicable)
Some of our applications may request access to device features such as camera, microphone, or storage strictly to enable core functionality.
This may include:
- Camera access for scanning or capturing content
- Microphone access for audio-based features
- File access for processing documents or media
We do not access, store, or share your personal files unnecessarily, and most processing happens locally on your device.
3. How We Use Your Information
We use the collected information to ensure that our services function effectively and continue to improve over time. Our goal is to enhance user experience while maintaining privacy and security.
We may use your data to:
- Provide, operate, and maintain our services
- Improve functionality, speed, and user experience
- Respond to customer support and inquiries
- Send important updates or service-related notifications
- Analyze trends and optimize product features
- Detect, prevent, and address fraud or security issues
4. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to improve usability and analyze performance. These technologies help us remember user preferences and understand how visitors interact with our platform.
We may use cookies to:
- Store user preferences and settings
- Improve website performance and loading speed
- Analyze traffic and engagement patterns
You can control or disable cookies through your browser settings.
5. Third-Party Services
To operate efficiently, we may integrate trusted third-party services that support analytics, hosting, and app functionality. These providers are selected carefully and are expected to follow strict data protection standards.
These may include:
- App Store platforms (Apple) for payments and distribution
- Analytics tools such as Firebase or Google Analytics
- Cloud infrastructure providers (AWS, Google Cloud, etc.)
These third parties may process limited data under their own privacy policies. We recommend reviewing their policies independently.
6. Data Sharing and Disclosure
We value your privacy and do not sell, rent, or trade your personal data. However, in certain situations, data may be shared to ensure service delivery or comply with legal obligations.
We may share data:
- With service providers for analytics, hosting, or infrastructure
- To comply with legal requirements or government requests
- To protect our rights, users, or prevent fraud
- During business transfers such as mergers or acquisitions
7. Data Storage & Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
Our security practices include:
- Data encryption where applicable
- Secure cloud storage and infrastructure
- Restricted access to sensitive information
- Regular monitoring and system updates
While we strive to protect your data, no system is completely secure.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy. Once the data is no longer required, it is securely deleted or anonymized.
We retain data:
- To provide and maintain services
- To comply with legal and regulatory obligations
- To resolve disputes and enforce agreements
9. Your Rights
Depending on your location, you may have certain rights regarding your personal data. We are committed to enabling you to exercise these rights easily.
You may have the right to:
- Access your personal data
- Correct inaccurate or incomplete information
- Request deletion of your data
- Restrict or object to data processing
- Request a copy of your data (data portability)
10. International Data Transfers
Your information may be processed and stored in countries outside your own. These locations may have different data protection laws.
By using our services, you consent to such transfers, provided that reasonable safeguards are in place.
11. Advertising & Analytics
Some of our services may include analytics tools or advertisements to support free features and improve user experience.
These tools may:
- Track app usage and engagement
- Provide personalized or contextual advertisements
You can opt out via your device settings:
- iOS: Settings → Privacy → Tracking
12. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
If such data is identified, it will be deleted promptly.
13. External Links & Embedded Content
Our website or apps may contain links or embedded content from third-party platforms. These external services operate independently and may collect their own data.
We are not responsible for their privacy practices.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in technology, legal requirements, or business practices.
Any updates will be posted on this page with a revised effective date.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: